Privacy Policy

Last updated: [INSERT DATE]

This privacy policy explains how Car Locksmith Leicester (“we”, “us”, “our”) collects, uses, and protects your personal information when you use our website at https://carlocksmithleicester.co.uk or contact us by phone or email.

1. Information we collect

When you contact us via the website contact form, we collect your name, phone number, email address (optional), and the information you provide about your locksmith enquiry. When you call us, we collect the information you provide during the call. We do not collect any additional data without your knowledge.

2. How we use your information

We use your contact information solely to respond to your enquiry and to arrange and complete any locksmith services you request. We do not use your information for marketing purposes without your explicit consent. We do not sell or share your information with third parties, except as necessary to deliver our services (e.g. our email service provider).

3. Data retention

We retain enquiry records for [INSERT RETENTION PERIOD] for business and legal purposes. If you wish to have your data deleted, contact us at [INSERT EMAIL ADDRESS].

4. Cookies

Our website may use essential cookies to ensure basic functionality. If we use analytics cookies (e.g. Google Analytics), we will notify you via a cookie consent banner. [INSERT DETAILS OF COOKIES USED].

5. Your rights

Under UK GDPR, you have the right to access, rectify, erase, or restrict the processing of your personal data. To exercise any of these rights, contact us at [INSERT EMAIL ADDRESS].

6. Security

We take reasonable technical and organisational measures to protect your personal data. Our website uses HTTPS encryption. However, no method of transmission over the internet is 100% secure.

7. Contact

If you have any questions about this privacy policy or how we handle your data, please contact us at [INSERT EMAIL ADDRESS] or call 07988 388514.